Terms of Service
Effective Date: 01/01/2025
Store Name: Name & No.
Website: https://nameandno.com
By accessing or using our website, placing an order, or engaging with our services, you agree to the terms below. Please read them carefully before using our site.
1. Overview
Name & No. designs and produces custom-made house signs. All our products are made to order and personalized based on the information you provide.
These Terms apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to these Terms, you should not use this website.
2. Custom Orders
All of our signs are personalized and made to order. Once your order is placed, it cannot be cancelled, modified, or returned, except as outlined in our Returns Policy.
It is your responsibility to ensure that all customization details (e.g. spelling, address numbers, and materials) are entered correctly before checkout.
3. Pricing & Payments
All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to change prices at any time.
Payment must be made in full at checkout. We accept secure payments via Shopify’s payment gateway (credit/debit cards, Apple Pay, etc.).
4. Shipping
We ship domestically within the UK and internationally to selected countries. Shipping times may vary depending on your location and current demand.
More information is available in our Shipping Policy.
5. Refunds & Returns
Because our products are made to order, we do not accept returns unless the item is faulty or damaged on arrival.
If your item arrives broken or incorrect, contact us within 14 days with your order number and clear photos of the issue.
See our full Returns Policy for details.
6. Intellectual Property
All designs, content, and images on this site are the property of Name & No. and may not be reproduced or used without written permission.
7. Website Content
We try to ensure all product descriptions, photos, and information are accurate, but we do not guarantee that all content is error-free.
We reserve the right to update content, product availability, and pricing at any time without prior notice.
8. Limitation of Liability
To the maximum extent permitted by law, Name & No. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of any changes.
11. Contact
If you have questions about these Terms, you can reach us at:
Email: support@nameandno.com
Website: https://nameandno.com